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Refund policy
At Fe+Me, we stand behind the quality of our products and want you to be happy with your purchase. If something isn’t right, we’re here to help make it right.
Return Eligibility
We offer returns based on the following conditions:
Standard 30-Day Returns (Unused Items)
We accept returns on most items within 30 days of delivery, provided the following conditions are met:
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Unused: Item must be in original packaging and in new condition
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Damaged or Defective: Contact us for a replacement or refund
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Wrong Item Sent: We’ll correct the issue at no cost to you
Refunds & Exchanges
Refunds:
Approved refunds are processed within 5-7 business days to your original payment method.
Exchanges:
Replacement items will be shipped once your return is received and inspected (if applicable).
Return Shipping:
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We cover shipping for incorrect, damaged, or defective items
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Customer is responsible for return shipping for “change of mind” returns
How to Start a Return
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Your order number
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Reason for the return
We’ll send you instructions and a return shipping label if applicable.
Please ship your item within 7 days of return approval.
Once your return is received and inspected, your refund will be issued within 5–7 business days to your original payment method.
Questions?
Need help?
Contact us anytime at contact@feandme.com - we’re happy to assist you.